 |
 |
 |
 |
|
 |
|
 |
|
 |
|
 |
Terms and ConditionsSecurity | Privacy | Technical Advice | Quotations | Buyer's Order | Pricing | Cancel | Terms | Returns | Order Accptance | Deliveries | Oversized Items | Shipping | Shipping Address Info | International Shipments | International Freight Policy | Sales Tax Info | Typos
Secure online buying transactions are essential to the success of GE Osmonics' electronic commerce initiatives.
If you have any questions about security, or you would like your account removed, please contact our customer service group at LabStore@ge.com.
GE Osmonics is committed to your privacy. Privacy is also essential to the success of GE Osmonics' electronic commerce programs and all of our customer relationships.
If you have any questions about privacy, or you would like your account updated or removed, please contact our customer service group at LabStore@ge.com.
GE Osmonics may furnish technical assistance, advice and information with respect to the products supplied by GE Osmonics, and to the extent that such advice, assistance and information are conveniently available. GE Osmonics has no obligation to provide such information, which is provided without charge at the Buyer's risk.
Proposal, catalog data and drawings are provided by GE Osmonics to show only general style, arrangement and approximate dimensions. Any quotations, drawings and other data provided are confidential and may not be used, copied, duplicated, or made available to third parties without GE Osmonics’ written consent. Any order shall not be considered as accepted nor the terms thereof binding on GE Osmonics until written confirmation of the order has been sent by GE Osmonics. Quotations and proposals are subject to change or withdrawal without notice after 30 days from the date of preparation.
The nature and quantity of goods to be supplied by GE Osmonics will be only as stated in GE Osmonics’ Confirmation of acceptance of an order. An order shall include, without exception, all GE Osmonics terms and conditions. No modification of these terms and conditions shall be accepted unless submitted in writing and signed by GE Osmonics and the Buyer. No modification shall be effected by GE Osmonics’ mere acknowledgment or acceptance of purchase order forms, which may contain different terms and conditions. After confirmation by GE Osmonics, an order shall not be subject to cancellation except with GE Osmonics’ written consent.
All prices are in U.S. currency and are F.O.B. GE Osmonics manufacturing locations. Prices are subject to change without notice and will be those in effect at the time that an order is received. Acceptance of any order is at the sole discretion of GE Osmonics. Specifications for products, whether on line or in a printed catalog, represent values in effect at the time of printing or at the time that the on line document was made accessible to the public and are subject to change without notice. The prices shown on GE Osmonics’ confirmation of order and on invoices are understood to be in U.S. dollars, payable to GE Osmonics. In the absence of a special agreement, Purchaser agrees to pay monthly interest at 1½% of the net due on all past-due invoices, in addition to any collection costs. In any event, if GE Osmonics shall have any doubt at any time as to Buyer's ability to pay, GE Osmonics may decline to make deliveries except on receipt of cash or satisfactory security. If the Buyer is located outside the United States or its territories, payment shall be by a confirmed irrevocable Letter of Credit accompanying Buyer's order. On orders requiring special design considerations, special construction or other custom orders, Buyer shall make a down payment to GE Osmonics prior to acceptance of Buyer's order. Prices include standard domestic packaging only. If special packaging is required including, but not limited to, packaging for export, a separate additional charge will be made. No allowance will be made for omission of standard domestic packaging. Buyer shall be directly responsible for all federal, state, local and municipal taxes now in effect or hereafter enacted that are applicable to the transactions between GE Osmonics and Buyer, and if such be paid or required to be paid by GE Osmonics, the amount thereof shall be solely for the account of Buyer.
In the event of cancellation of the order by the Buyer, a cancellation charge, including reasonable profit, will be made against the Buyer in proportion to the work completed against the order as of the date of cancellation. On standard price list items, Buyer may return goods that are in "as new and saleable" condition, within 30 days of shipment, providing Buyer pays a minimum restocking charge of 20% of the net invoiced price on the goods and all freight costs. Laboratory hardware products once used can only be returned for warranty adjustment. Buyer agrees to make pro rata payments for partial shipments and further agrees that if shipment by GE Osmonics of goods is delayed by any act or omission on the part of Buyer, payment shall become due within thirty (30) days after the goods are ready for shipment.
All orders are subject to the terms and conditions stated on standard GE Osmonics invoices and packing slips in effect at the time of shipment.
Inspect all packages upon receipt. If any product is defective or missing, please contact Customer Service immediately at 877-Lab-Store. Buyer shall give immediate notice in writing to GE Osmonics if products or components thereof or performance (where applicable) appear defective, and shall provide GE Osmonics with reasonable opportunity to make inspections, tests and repairs using the most efficient and cost-effective methods available for such products or components. If GE Osmonics is not responsible under the terms of this document and/or any formal performance warranty, Buyer shall pay GE Osmonics the costs and expenses of such inspections, tests and repairs. If it is necessary to return any products, please contact our Customer Service Department by email, phone or fax for a Return Goods Authorization (R.G.A.) and shipping instructions. We will not accept returned shipments unless we have given prior permission in the form of an R.G.A.. While we accommodate all requests to return material, they may be subject to a 20% restocking fee. Certain products are not returnable for credit, including hardware that has been used, custom or special order products or equipment that has not been cleaned or used as prescribed in the instruction or product manuals. The liability of GE Osmonics for losses or damages arising from any cause whatsoever is limited to full refund of the purchase price or, at our option, repair or replacement of products. GE Osmonics will not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Goods damaged in transit must be reported by you to the freight carrier within 14 days of delivery to request inspection. Our Customer Service Department will be happy to assist you with filing a claim. GE Osmonics warrants its products to be free from defects in material or workmanship for a period of 12 months from receipt, but only when said products are used at all times in accordance with GE Osmonics’ written instructions. This warranty does not apply to replaceable parts or components normally subject to wear and replacement. Unless specifically stated, no product comes with a "Performance Warranty" or a warranty on process results. No allowance will be made for repairs or alterations made by Buyer without GE Osmonics’ written consent or approval. In no event shall GE Osmonics be liable to Buyer for any amount, including costs incurred or expended by GE Osmonics in attempting to correct any product deficiency, relating to any claim by Buyer against GE Osmonics in excess of the aggregate total purchase price under this contract. No charges or expenses incident to any claim will be allowed. GE Osmonics is not responsible for meeting state and local codes or ordinances, or other special codes not specifically stated in writing on the purchase document or contract.
The receipt of an email order does not constitute the acceptance of an order or a confirmation of an offer to sell. GE Osmonics reserves the right without prior notification to limit the order quantity of any item on both an order and time basis in order to protect the interest of our customers. Additional verification of information may be required prior to acceptance of any order. Please contact the customer service department at 877-Lab-Store for further information or if you have any questions.
GE Osmonics’ liability as to delivery ceases with delivery of goods in good condition to the carrier at shipping point. The carrier acts as the Buyer's agent. The Buyer is responsible for insurance coverage on goods after the goods leave point of origin. Scheduled delivery dates are subject to extension whenever circumstances beyond the reasonable control of GE Osmonics delay production or shipment. GE Osmonics assumes no liability for losses, consequential or otherwise, resulting from non-delivery of goods on specified date.
Items that are too large to ship via Federal Express or UPS are shipped by truck. Freight on oversize items is quoted upon request.
Shipment dates represent GE Osmonics’ best estimate of probable delivery time considering conditions known at the time the quotation is prepared. Delivery of products are contingent upon fires, floods, strikes, lockouts, accidents in GE Osmonics’ own works or of those furnishing GE Osmonics with material, inability to obtain scheduled labor or material, delays in transportation, and any other acts whatsoever beyond GE Osmonics’ reasonable control, which may prevent or delay delivery or installation. All orders are shipped by UPS Ground Service unless otherwise specify. We reserve the right to change the shipping method to comply with regulations or when, in our judgment, the item(s) cannot be shipped safely by the method specified. Any special packaging or freight charges will be added to the invoice. If shipping and handling charges are quoted or invoiced they will include charges in addition to the actual freight costs. Please contact our customer service at 1-877-Lab-Store if you have any questions about shipping.
GE Osmonics cannot change the shipping address after an order has been processed. Should you require the modification of an address (example: missing department or suite number) please contact our customer service department by email or by phone at 1-877-Lab-Store. Should you require a complete change of "ship to" address, you will be required to cancel your order and place a new order.
For your protection, all international orders including shipments to U.S. territories will require a faxed copy of the front and back of the credit card used for the purchase. Please use (952) 988-6662 for this purpose. Upon request GE Osmonics will keep a secured copy of your credit card on file for future purchases. If it is more convenient, international orders can be pre-paid via money orders, or by wire transfers. If you have any questions or comments please contact GE Osmonics customer service.
International orders will not be processed without prior approval of shipping charges. Orders are shipped via Federal Express International Priority service, U.S. Postal Service surface mail or by United Postal Service International Priority service. You will be notified by email within 24 hours of placing your order of shipping charges. If we do not receive your approval of these charges within 4 days, your order will be canceled. Shipping charges may not include any additional tariffs or fees. All additional charges are the responsibility of the customer.
GE Osmonics charges applicable sales tax to all items delivered to states that require sales taxes. GE Osmonics is not responsible for additional tariffs or taxes that apply to items shipped to other states or outside the United States.
GE Osmonics is not responsible for typographical errors or omissions relating to pricing, copy, photography or application. In the event of a pricing error GE Osmonics will contact you via email, phone or fax with the correct pricing information |
